Describe Every Fault Clearly Before the Assessment
Some laptops with screen, battery, keyboard, body or functional problems may still be assessed. Eligibility and value depend on the severity and overall condition.
Sell a Faulty or Damaged Laptop
Some laptops with screen, battery, keyboard, body or functional problems may still be assessed. Eligibility and value depend on the severity and overall condition.
- Case-by-case review
- Problems must be disclosed early
- Not every unit is guaranteed to qualify
Accurate Information Leads to Clearer Decisions
Problems that should be disclosed
Describe the actual symptoms, when they occur and whether the device has been repaired before. Clear photos or a short video can support the initial review.
- Does not power on or charge
- Cracked or faulty screen
- Damaged keyboard, ports or hinges
- Battery warning or overheating
Do not hide damage
Undisclosed problems may change or cancel an initial estimate after inspection. An accurate description saves time for both parties.
Your data remains your responsibility
If the laptop is accessible, back up and erase your data. If it does not power on, explain the storage condition to the team before handover.
From Initial Review to Final Decision
- 01Share the model
- 02Describe the symptoms
- 03Include photos or video
- 04Complete an eligibility review
- 05Arrange an inspection if suitable
Answers Before You Begin
Will every faulty laptop be purchased?
No. Eligibility depends on the model, specifications, type of damage, condition and current demand.
Can I receive a price without an inspection?
Initial information supports the review, but a final offer requires an inspection.
Should I repair it before selling?
Compare the repair cost with the likely change in value. Avoid expensive repairs without understanding the potential return.
Request a Faulty Laptop Review
Share accurate information about your device or requirements. The Mechanize team will explain the next step.